Terms of sale

Price

The prices of our products are in EURO (VAT included) and do not include shipping costs.
All orders placed on our site are payable in EURO.
The products will be invoiced on the basis of the rates in effect at the time of order registration, reserving the right to check availability on that date.


Payment terms

We accept PayPal and Credit Cards payments.
After completing the order, you must pay the full amount through the PayPal circuit, within which you can also use a normal credit card, without necessarily being registered in PayPal.
PayPal uses a secure payment system.


Delivery

Product availability depends on their presence or not in our warehouse at the time of the order. Product shipment can vary from one or two working days (if the product is already in stock) up to 10-20 working days (if the product must be produced). More information on shipments can be found in the dedicated section.
Shipping: Manifattura Ceccarelli cannot be held responsible for delays due to postal services strikes or other imponderable elements provided for by the transport legislation of goods.
Customs Duties: Customs or import duties will be required when the package arrives in the destination country. You will have to pay any additional customs clearance fees. We have no control on these duties and we cannot estimate them; customs policies vary greatly from one to another country. For more information please contact your local customs office.


Customer care

For any information or question you can contact our Customer Service:
info@manifatturaceccarelli.com - Tel. +39 0543 473729


Money Back Guarantee

In accordance with the legislation in force (Legislative Decree 6 September 2005, n. 206), you have a period of 14 days from the date of the package receipt to request an order refund or a goods replacement.
Manifattura Ceccarelli will refund the consumer without undue delay and in any case within fourteen days from the day on which we are informed of the consumer's decision to withdraw from the contract in accordance with article 54. Manifattura Ceccarelli will refund using the same way of payment used by the consumer for the initial transaction, unless the consumer has expressly agreed otherwise.
More information on our return policy can be found in the dedicated section.


Disclaimer

The offered products are in comply with the in force Italian legislation and with the rules applicable in Italy and for any questions you can contact our Customer Service.
Manifattura Ceccarelli assumes no responsibility for disservices attributable to force majeure or unforeseeable circumstances, even if dependent on internet malfunctions and disservices, in the event that it fails to fulfil the order within the time stipulated in the contract.


Protection of personal data

Manifattura Ceccarelli undertakes not to disclose to third parties the information communicated to us. This information are confidential. They will be used only by its internal services for the processing of your order and to reinforce and customize the communication and offer of products reserved to Manifattura Ceccarelli customers, in particular through the newsletter. This article cannot prevent the global sale of the company or the transfer of the activities to third parties.
Therefore, in accordance with the Information Technology and Freedoms Law of January 6, 1978, you have a right of access, rectification and opposition to your personal data.
The information relating to your order is subject to automatic data processing whose manager is Manifattura Ceccarelli. This automatic data processing has the purpose of defining a level of analysis of a transaction and to tackle credit card fraud. Manifattura Ceccarelli is the controller of the data relating your order. The non-transmission of data relating your order prevents the execution and analysis of your transaction.
The occurrence of an outstanding debt due to the fraudulent use of a credit card will result in the recording of data relating to your order associated with the outstanding debt in a file with payment incidents created by Manifattura Ceccarelli. An irregular declaration or an anomaly may also be subject to specific treatment.
In accordance with the IT and Freedom Law of 6 January 1978, you can have at any time a right of access, rectification and opposition to all your personal data, by writing a letter and indicating your identity to Manifattura Ceccarelli - Via Monteverdi 20, 47122 Forlì (FC)


Intellectual property

All texts, comments, works, illustrations and images reproduced on the websites published by Manifattura Ceccarelli are protected by copyright and intellectual property, all over the world. For this reason and in accordance with the provisions of the Intellectual Property Code, only private use is authorized unless there are different or more restrictive provisions of the Intellectual Property Code.
Any other use will be considered as a counterfeit and sanctioned by way of Intellectual Property unless prior authorization from Manifattura Ceccarelli. Any total or partial reproduction of the sites published by Manifattura Ceccarelli is strictly prohibited.


Disputes

This contract is subject to Italian law.
Any dispute resolution can be referred to our Customer Service; in the event of no consensus agreement, it will be the competence of an Italian court.


Customer's duties

When you confirm your purchase on the order form, you declare to accept its content and the general sale conditions of Manifattura Ceccarelli which are governed by Italian law.
These general sale conditions are governed by Italian law and can be modified at any time and without notice.


Information about the seller

These General Sale Conditions have as their object the purchase of products from the site http://www.manifatturaceccarelli.com, which is the exclusive property of the company called "Seattle snc", based in Forlì (FC), at Via Monteverdi 20, VAT number 02624160400.
The Customer, sending the electronically confirmation of his purchase order of the selected product/s, declares to have read and to fully accept all the general conditions of sale indicated above, and undertakes to observe them completely. The Customer also acknowledges that Seattle s.n.c. will be considered bound only by these conditions of sale and by no other, unless previously agreed in writing.